Privacy Policy

Last Updated: July 27, 2026

1. Introduction

Diligent Aide, operated by 安庆辛丞商贸有限公司 (Anqing Xincheng Trading Co., Ltd.), is committed to protecting your privacy. This Privacy Policy explains our practices regarding the collection, use, and protection of personal information when you visit www.diligentaide.lat or engage our systems design and IT consulting services. We operate across multiple jurisdictions and have designed this policy to comply with applicable data protection regulations including the GDPR, CCPA, and China's Personal Information Protection Law. By using our website or services, you acknowledge this policy. We may update it periodically; changes will be posted here with an updated date.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide through contact forms, service inquiries, project engagements, and communications. This includes your name, email address, telephone number, company name, job title, business address, and project requirements. We collect only what is necessary to respond to your inquiry or deliver services.

2.2 Automatic Collection

When you visit our website, we automatically collect IP address, browser type, operating system, referring URLs, pages viewed, and timestamps. This technical data helps us analyze website performance, improve user experience, and maintain security.

2.3 Project Data

During service delivery, we may collect technical documentation, system configurations, network diagrams, and business requirements. All project data is treated as confidential and used solely for delivering the contracted services.

3. How We Use Your Information

3.1 Service Delivery

We use your information to respond to inquiries, prepare proposals, communicate about projects, deliver services, and provide support. Communications occur via email, phone, or video conferencing.

3.2 Website Operations

Technical data supports website maintenance, performance analysis, security monitoring, and user experience improvements. Data is aggregated for analytics where possible.

3.3 Legal Compliance

We process information to comply with legal obligations, respond to lawful requests, enforce terms, and protect our rights. Records may be retained as required by applicable laws.

3.4 Communications

With your consent or legitimate interest, we may send service updates and industry insights. You may opt out of marketing communications at any time.

4. Information Sharing

4.1 Service Providers

We may share information with trusted providers assisting in hosting, email, project management, and analytics. Providers are contractually bound to maintain confidentiality.

4.2 Legal Requirements

We may disclose information if required by law or valid legal process. We will notify you where permitted.

4.3 Business Transfers

In a merger, acquisition, or asset sale, your information may be transferred. You will be notified of any ownership change.

4.4 With Consent

We share information with third parties only with your explicit consent, which you may withdraw subject to contractual limits.

5. Cookies

Our website uses essential cookies for functionality, analytics cookies to understand usage, and preference cookies for settings. You can control cookies through browser settings. Disabling certain cookies may affect website functionality.

6. Data Retention

We retain personal information as long as necessary for the purposes collected, to comply with legal obligations, and to resolve disputes. Contact information is retained for 24 months after last communication. Project documentation is kept for engagement duration plus five years.

7. Data Security

We implement TLS encryption, AES-256 at rest, access controls, regular security assessments, employee training, and incident response procedures. While we use industry-standard measures, no system is completely secure.

8. International Transfers

As a global service provider, your information may be processed in countries different from your residence. We use standard contractual clauses and data processing agreements for cross-border transfers. Primary processing is in China.

9. Your Rights

You may have rights including: access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. To exercise these, contact mail@diligentaide.lat. We respond within 30 days.

10. Children's Privacy

Our services are not directed at individuals under 16. We do not knowingly collect their data. Contact us if you believe a child has provided information.

11. Policy Changes

We may modify this policy. Changes are posted here with an updated date. Continued use after changes indicates acceptance.

12. Contact

Email: mail@diligentaide.lat
Phone: +1 (563) 551-3794
Website: https://www.diligentaide.lat
Entity: 安庆辛丞商贸有限公司
Address: 迎江区华中园小区1栋301室, Anqing - 246000, China (CN)

← Back to Home